Privacy Policy
Last Updated: 06/04/2026
Wet Labz Inc. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit https://brawnymen.com (the “Service”) or use our products and telehealth services.
This policy also explains your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Controller
For purposes of the General Data Protection Regulation (GDPR), the data controller responsible for processing personal data is:
Wet Labz Inc.
686 Forbes Rd
Winnipeg, Manitoba
Canada
Email: contact@brawnymen.com
The company determines the purposes and means of processing personal data collected through the service.
2. Scope of This Privacy Policy
This Privacy Policy applies to:
- Website visitors
- Customers purchasing products through our website
- Users completing online medical consultations
- Individuals communicating with our support team
It applies to all personal data processed through the BrawnyMen platform.
3. Personal Data We Collect
We collect several categories of personal data depending on how you interact with our Service.
3.1 Personal Identification Information
We may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Account login credentials
- Customer support communications
3.2 Payment Information
When purchasing products, payment processing may require:
- Billing information
- Transaction details
- Payment verification data
Payment information is processed through secure third-party payment processors. We do not store full payment card information on our servers.
3.3 Health and Medical Information (Special Category Data)
To provide telehealth consultations and treatment recommendations, we may collect health-related information through questionnaires or consultations.
This may include:
- Sexual health history
- Erectile dysfunction symptoms
- Medication history
- Medical conditions
- Blood pressure information
- Lifestyle or health indicators
Under GDPR Article 9, health information is classified as special category personal data.
We process this information only when:
- you provide explicit consent, and
- it is necessary to deliver medical consultation, treatment evaluation, and prescription services.
Health data is accessible only to authorized personnel or licensed medical professionals involved in your care.
3.4 Automatically Collected Data
When you visit the website, we automatically collect technical data such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Session duration
This information helps us improve website functionality and security.
3.5 Information from Third-Party Login Providers
If you create an account using third-party services, we may collect data from:
Information received depends on the permissions granted through those platforms.
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
We process personal data based on the following lawful grounds under the General Data Protection Regulation (GDPR):
- Contractual Necessity
- Creating and managing user accounts
- Processing product orders placed through the website
- Explicit Consent
- Processing health-related information submitted during medical consultations
- Evaluating treatment eligibility and providing medical recommendations
- Legitimate Interests
- Fraud detection and prevention
- Maintaining website and platform security
- Providing customer support and responding to user inquiries
- Consent
- Sending marketing communications, newsletters, or promotional offers to users who have opted in
- Legal Obligation
- Complying with applicable laws and regulatory requirements
- Maintaining financial records
- Responding to lawful requests from authorities
Users have the right to withdraw their consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to the withdrawal.
5. How We Use Personal Data
We use personal data to:
- Provide access to the Service
- Process orders and deliver products
- Facilitate medical consultations and treatment recommendations
- Verify identity for healthcare services
- Communicate regarding orders, consultations, and updates
- Improve the quality and functionality of our platform
- Prevent fraud and ensure platform security
- Send marketing communications where permitted by law
6. Telehealth and Medical Services
The BrawnyMen platform may offer online medical consultations and treatment recommendations related to men’s health conditions.
Health information submitted through consultation forms may be reviewed by licensed medical professionals or healthcare partners.
If appropriate, prescriptions may be issued and fulfilled through licensed pharmacies or medical partners.
The information provided through consultations is used exclusively for:
- evaluating treatment suitability
- providing medical guidance
- processing prescriptions and medication fulfillment
7. Sharing of Personal Data
We may share personal data with trusted third parties when necessary to operate our services.
These may include:
Healthcare Professionals
Licensed medical providers reviewing consultation information.
Pharmacy Partners
Licensed pharmacies responsible for preparing and shipping prescribed medications.
Payment Processors
Secure payment providers used to process transactions.
Service Providers
Companies assisting with:
- hosting
- analytics
- infrastructure
- customer support
- email communication
Shipping and Logistics Providers
Courier partners delivering products to customers.
Legal Authorities
Where disclosure is required by law or to protect legal rights.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and analyze usage.
Types of Cookies Used
Essential Cookies
Necessary for website functionality and security.
Preference Cookies
Remember user settings and preferences.
Analytics Cookies
Help us understand website usage and improve performance.
Advertising Cookies
Used by advertising partners to deliver relevant ads.
Cookie Consent
In accordance with GDPR and the EU ePrivacy Directive, users are presented with a cookie consent banner allowing them to:
- Accept all cookies
- Reject non-essential cookies
- Customize cookie preferences
Users may withdraw consent at any time.
9. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods include:
- Account data: while the account remains active
- Transaction records: as required by financial regulations
- Consultation data: as required for healthcare compliance
- Analytics data: limited retention for service improvements
When data is no longer required, it will be securely deleted or anonymized.
10. International Data Transfers
Personal data may be transferred to countries outside your country of residence.
Where data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented, including:
- Standard Contractual Clauses (SCCs)
- Secure data processing agreements
- Compliance with applicable privacy frameworks
11. Your GDPR Rights
If you are located in the European Economic Area, you have the following rights:
Right of Access
Request a copy of your personal data.
Right to Rectification
Correct inaccurate information.
Right to Erasure
Request deletion of personal data.
Right to Restrict Processing
Limit how your data is used.
Right to Data Portability
Receive your data in a machine-readable format.
Right to Object
Object to certain data processing activities.
Right to Withdraw Consent
Withdraw consent at any time.
12. Data Subject Request Procedure (DSAR)
To exercise your rights, you may contact us at:
We will respond to verified requests within 30 days in accordance with GDPR requirements.
We may require identity verification before fulfilling requests.
13. Data Security
We implement appropriate security measures to protect personal data, including:
- encrypted communications
- secure servers
- restricted access controls
- monitoring systems
However, no online system can guarantee absolute security.
14. Data Breach Notification
If a personal data breach occurs that may affect user rights, we will:
- notify relevant authorities within 72 hours where required
- inform affected users when necessary
15. Children's Privacy
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal data from minors.
If such information is identified, it will be promptly deleted.
16. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites and encourage users to review their policies.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When updates occur, we will:
- update the Last Updated date
- notify users where legally required
Users are encouraged to review this policy regularly.
18. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us:
Email: contact@brawnymen.com